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Most browsers support jumping to specific links by typing keys defined on the website. On Windows, you can press ALT + an access key (followed by Enter if you are using Internet Explorer); on Macintosh, you can press Control + an access key.

All pages on this website define the following access keys:

  • Access key 1 - Homepage
  • Access key 2 - My Premierplan Account
  • Access key 3 - Premierplan section
  • Access key 4 - Phones 4u Care section
  • Access key 5 - Terms of Business
  • Access key 6 - Privacy Policy
  • Access key 7 - Accessibility
  • Access key 8 - Contact Us 
  • Access key a - Useful Contact Numbers

Please note that the numeric options (for example, Access key 1 for Homepage) are the top navigation/footer links, where as the letters are mainly for links within the content of the website.

Compliance Standards

All pages on this website are WCAG AAA approved, complying with all priority 1, 2, and in most cases also priority 3 guidelines of the W3C Web Content Accessibility Guidelines. This is a judgement call; many guidelines are intentionally vague and cannot be tested automatically. We have reviewed all the guidelines and believe that all these pages are in compliance.

All pages on this website use structured semantic markup. H1 tags are used for page titles, H2 tags for main titles, H3 tags for subtitles. For example, on this page, JAWS users can skip to the next section within the accessibility statement by pressing ALT+INSERT+3.


Many links have title attributes which describe the link in greater detail, unless the text of the link already fully describes the target (such as the headline of an article).

Links are written to make sense out of context.


All content images used in this website include descriptive ALT attributes. Purely decorative graphics include null ALT attributes.

Complex images include LONGDESC attributes or inline descriptions to explain the significance of each image to non-visual readers.

Visual Design

This website uses cascading stylesheets for visual layout.

This website uses only relative font sizes, compatible with the user-specified 'text size' option in visual browsers.

If your browser or browsing device does not support stylesheets at all, the content of each page is still readable.

Policy Administration Services Limited, a Phones 4u group company.
Registered in England No. 3907386. Registered Office: Central Square, 8th Floor 29 Wellington Street, Leeds, LS1 4DL.
Policy Administration Services Limited (FRN 307406) is authorised and regulated by the Financial Conduct Authority.